Refund policy

Returns and Exchanges

We want you to feel confident ordering from Bourbon & Greens. Eligible items may be returned or exchanged within 30 days of delivery.

To qualify, items must be unworn, unused, unwashed, and in their original condition. Proof of purchase is required.

To begin a return or exchange, email support@bourbongreens.com with your order number and the reason for your request. Please wait for return instructions before mailing anything back, as our products may be fulfilled from different locations.

Customers are responsible for return shipping costs for standard returns and exchanges. Original shipping charges are nonrefundable.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery so we can make it right.

Please include your order number, a brief description of the issue, and clear photos showing the problem. Bourbon & Greens will cover the applicable replacement or return shipping costs.

Exceptions

Gift cards, personalized or customized products, items marked final sale, and items that have been worn, washed, used, or damaged after delivery cannot be returned or exchanged.

Refunds

Once your return is received and inspected, we’ll notify you by email. If approved, the refund will be issued to your original payment method. Please allow several business days for your bank or card provider to process the refund.

Order Changes and Cancellations

Many items enter production shortly after an order is placed, so we cannot guarantee that an order can be changed or canceled once production has begun.

If you need to request a change or cancellation, email support@bourbongreens.com as soon as possible after placing your order.