Refund policy
Returns and Exchanges
Because many Bourbon & Greens products are made to order, we do not accept returns or exchanges for ordering the wrong size or color, or for a change of mind. Please review product details, sizing information, colors, and your shipping address carefully before placing your order.
If your order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery so we can make it right.
Email support@bourbongreens.com and include:
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Your order number
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A brief description of the issue
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Clear photos showing the problem
Please do not return an item until we provide instructions.
Refunds
If a refund is approved, it will be issued to your original payment method. Please allow several business days for your bank or card provider to process the refund.
Order Changes and Cancellations
Because many items enter production shortly after an order is placed, we may not be able to change or cancel an order once production has begun. If you need to request a change, contact us as soon as possible after placing your order.